This article explores the Rector's role at St Andrews in enhancing student representation and rebuilding trust within the university community.

Students are increasingly questioning how their university experience provides value for money; how can providers set realistic expectations?

The challenges of student life have never been greater, but 60% of students are unaware of the full scope of services offered to them at their college or university. It’s time to reframe student support.

Artificial Intelligence is asking some big questions around the future of higher education provision. But what does the use of AI mean for professional service leaders and practitioners in the sector?

We consider 4 key areas in which the expanded availability of AI tools will impact higher education professionals in delivering an excellent student experience.

The principles of Universal Design (UD) have been transformative in teaching and learning. How can we apply it to service design?

Smaller institutions can face particular challenges due to their size when dealing with student complaints.

Ioana Enany has developed a toolkit and training programme for university staff investigating sexual misconduct. She shares her top tips for conducting investigations.

Do you want to know how the Teaching Excellence Framework affects higher education professionals? Find out more here.

As the student accommodation crisis mounts, we explore how universities are responding and supporting their students.

Tania Struetzel and Colum Mackey reflect on how universities and Students’ Unions can work in partnership to provide effective support for students to navigate the cost-of-living crisis.

As the OfS launches a new consultation, how can providers implement a preventative approach to tackling sexual misconduct?

The National Student Money Survey 2023 highlights the struggles many students face with food costs.

As the cost-of-living crisis hits the sector hard, we explore how providers are supporting their students during challenging financial times.

Used correctly, ChatGPT could empower students to develop academic skills such as critical thinking and inquiry-based learning skills.

It all begins with an idea. Grit breakthrough Programmes consider how universities can support all students to succeed.

As inflation soars in the UK, we explore how higher education institutions can better support their international students facing financial hardship.

HE Professional explores practical steps for developing a holistic and inclusive approach to wellbeing in universities.

HE Professional explores the concept of digital poverty and actions higher education institutions can take to support students who may be experiencing it.

Amid concerns about the cost of living crisis, HE Professional explores three key areas for developing a university-wide approach to supporting students.