Dr Alex Bols, Deputy CEO, GuildHE 21/11/2023 Dr Alex Bols, Deputy CEO, GuildHE 21/11/2023

Complaint Handling in Small and Specialist Institutions: Insights from GuildHE

Smaller institutions can face particular challenges due to their size when dealing with student complaints.

Ioana Enany, Head of Student Conduct and Compliance, St George's University of London 07/11/2023 Ioana Enany, Head of Student Conduct and Compliance, St George's University of London 07/11/2023

7 Tips for Enhancing the Quality of Sexual Misconduct Investigations in Universities

Ioana Enany has developed a toolkit and training programme for university staff investigating sexual misconduct. She shares her top tips for conducting investigations.

Elle Shea, Content Editor, HE Professional 03/10/2023 Elle Shea, Content Editor, HE Professional 03/10/2023

3 Steps to Implement a Preventative Approach to Tackling Sexual Misconduct

As the OfS launches a new consultation, how can providers implement a preventative approach to tackling sexual misconduct?

Callum Clark 12/02/2021 Callum Clark 12/02/2021

The 10 Most Common University Student Complaints

A guide to the 10 most common university complaints by students and how these cases are being handled across the higher education sector.