Causal Evaluation of Student Success Activities: A Framework Developed at the University of Kent
A practical approach to evaluating Student Success interventions without the need for randomised controlled trials to determine causality.
Evaluating Impact: Your Approach to Monitoring and Reviewing Evidence Following TEF 2023
Evaluating impact post TEF 2023: Insights on challenges, benefits, and strategies for addressing evidence gaps, emphasising a forward-looking approach, and considerations for TEF 2027 and beyond.
Organic Approaches to Learning Analytics in Higher Education: Co-Reflective Insights from the Sector's Practical Experiences
Dr Raghda Zahran reflects on the 2023 Learning Analytics Virtual Conference that took place on in November 2023.
Webinar: Support for Staff Handling Sensitive Cases
This webinar delves into practical approaches to staff resilience when it comes to handling sensitive cases, whether that be investigators and caseworkers, or academic staff sitting on Committees or receiving difficult disclosures from students.
Webinar: Small and Specialist Providers - Building Transparency and Accountability in Complaint Handling
Explore the distinct challenges and solutions for small and specialist institutions in demonstrating fair review and investigation processes.
Webinar: The Student as Consumer - Managing Value for Money Expectations in Higher Education
A panel of experts discuss the student as consumer model and how universities can ensure value for money in higher education.
Webinar: A Toolkit for Investigations of Student Sexual Misconduct
Examine new approaches to responses on student sexual misconduct and explore key learning points from the toolkit, as well as ideas on training those involved in investigations.
Webinar: Unprecedented Demand and Limited Resources - Enhancing Internal Processes on Complex Case Management
What does an efficient and responsive case management team look like when handling growing volumes of complex cases? This session explores practical approaches on team structure, management, student engagement and reporting.
Webinar: 5 Action Points for Your Complaints Team - Lessons from OIA Cases
Walk through a series of OIA case summaries, examine the core reasons for escalation, how complaint management could have been enhanced and core solutions on complaint resolution.
Webinar: Embedding the Student Voice - How Can Complaint Management Teams Work More Effectively with Student Representatives?
How can university complaints handling teams work more effectively with student representatives?
Webinar: Student Misconduct and Non-Academic Discipline - Building Trust and Transparency in Investigations
How can universities build trust and transparency in student misconduct investigations?
Personal Academic Tutoring: An Intervention to Improve Retention Rates at the University of Winchester
Retention is a key priority for universities, and personal academic tutoring is just one tool that institutions can use to tackle this challenge. This article gives a concise insight into personal academic tutoring at The University of Winchester along with future developments.
Key Findings and Action Points from the 2022 Postgraduate Taught Experience Survey (PTES)
HE Professional highlights 3 key learnings providers can take from 2022’s PTES to improve the postgraduate taught experience.
Avoiding Survey Fatigue: Alternatives to Surveys for Non-Student-Facing Teams
This blog brings together five alternatives to surveys that non-student facing teams can use to engage students as partners in the delivery of services and support.
Succeeding in Co-Creation to Enhance the Student Experience: An Implementation Guide
This blog offers guidance for both students and staff roles, suggested activities and methods to co-create enhancements to the student experience.
Webinar: What Next? How to Prepare for Future TEF Evaluation Exercises
In this exclusive webinar, Roscoe Hastings (University of Exeter) presents his top 10 tips for providers preparing for the TEF submissions in 2027.
TEF 2023: Driving Excellence Through Student Expertise
Obinna Okereke provides a snapshot of insights gleaned from the TEF student submissions and potential trajectories for the future.
Can artificial intelligence enhance accessibility and help disabled students get on track?
Can a conversation with a virtual assistant enhance access to study? There’s potential for this to benefit students and staff.
The Role of Reverse Mentoring in Creating a More Connected Campus
The University of Leeds carried out a cross-institutional research study to find out if subverting traditional student and leadership roles could contribute to cultural change.
3 Steps for a Compassionate Approach to Handling Student Complaints
3 solutions for universities seeking to deliver a complaints and reporting process that is both robust and prioritises student wellbeing.