Student Experience & Satisfaction Karen Heard-Lauréote, Independent Consultant in the Enhancement of Educational Practices, KHL Consulting Ltd. Student Experience & Satisfaction Karen Heard-Lauréote, Independent Consultant in the Enhancement of Educational Practices, KHL Consulting Ltd.

Putting Students First: The Value of Cultivating Staff Peer Networks in Higher Education

We often overlook the value of creating and fostering staff networks within and across universities. These networks can significantly contribute to placing students at the heart of institutional strategies, even though they seem to focus on staff rather than students.

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Marketing and Admissions Simon Fairbanks, Head of Community Engagement, Pickle Jar Communications Marketing and Admissions Simon Fairbanks, Head of Community Engagement, Pickle Jar Communications

How to Reduce Your Digital Carbon Footprint: A Guide for HE Professionals

We often take efforts to reduce the amount of paper we use, yet digital content also has a carbon footprint. This article offers guidance on how HE professionals reduce their digital carbon footprint.

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Student Experience & Satisfaction Elle Shea, Content Editor, HE Professional Student Experience & Satisfaction Elle Shea, Content Editor, HE Professional

How Do We Work? Understanding the Impact of Professional Services on Student Outcomes

The work of professional services is crucial to delivering an excellent student experience, but it is often hard to quantify and articulate. This article explores how teams can review their work, understand their unique value proposition and gain greater visibility across their institutions.

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Student Experience & Satisfaction Jonathan Neves, Head of Business Intelligence & Surveys, Advance HE Student Experience & Satisfaction Jonathan Neves, Head of Business Intelligence & Surveys, Advance HE

The Cost of Living and Its Impact on the Student Experience: What Student Polling Tells Us

How are rising living costs affecting student perceptions of value for money? This piece draws insight from student voice surveys from Advance HE and other sector organisations to better understand shifts in perception.

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Marketing and Admissions Charlotte Renwick (Director, Marketing, Recruitment & Admissions) and (Director, International Recruitment & Partnerships), Leeds Beckett University Marketing and Admissions Charlotte Renwick (Director, Marketing, Recruitment & Admissions) and (Director, International Recruitment & Partnerships), Leeds Beckett University

How We Communicate with International Applicants Matters Now More Than Ever

Marketing leaders at Leeds Beckett University share their steps to success for making international prospective students feel welcome and supported throughout the decision making process.

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Simon Fairbanks, Head of Community Engagement, Pickle Jar Communications Simon Fairbanks, Head of Community Engagement, Pickle Jar Communications

How Higher Education Professionals Can Overcome Creative Blocks

Creativity: it’s a valuable skill for everyone, not just copywriters and social media professionals. This article explores solutions and strategies for HE professionals seeking to overcome creative blocks.

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Student Experience & Satisfaction Dr Ellen Dowie (Student Success Data & Evaluation Manager) and Dr Alexandra De-La-Torre-Cepeda (Student Success Evaluation Consultant), University of Kent Student Experience & Satisfaction Dr Ellen Dowie (Student Success Data & Evaluation Manager) and Dr Alexandra De-La-Torre-Cepeda (Student Success Evaluation Consultant), University of Kent

Causal Evaluation of Student Success Activities: A Framework Developed at the University of Kent

A practical approach to evaluating Student Success interventions without the need for randomised controlled trials to determine causality.

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Student Experience & Satisfaction Melissa Turner, Head of Strategic Projects and Change, Newcastle University Student Experience & Satisfaction Melissa Turner, Head of Strategic Projects and Change, Newcastle University

Evaluating Impact: Your Approach to Monitoring and Reviewing Evidence Following TEF 2023

Evaluating impact post TEF 2023: Insights on challenges, benefits, and strategies for addressing evidence gaps, emphasising a forward-looking approach, and considerations for TEF 2027 and beyond.

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Student Experience & Satisfaction, Teaching & Learning Dr Raghda Zahran, Programme and Projects Manager, Newcastle University Student Experience & Satisfaction, Teaching & Learning Dr Raghda Zahran, Programme and Projects Manager, Newcastle University

Organic Approaches to Learning Analytics in Higher Education: Co-Reflective Insights from the Sector's Practical Experiences

Dr Raghda Zahran reflects on the 2023 Learning Analytics Virtual Conference that took place on in November 2023.

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Student Experience & Satisfaction Jenny Reid, Head of Student Conduct, Complaints and Appeals, University of Birmingham Student Experience & Satisfaction Jenny Reid, Head of Student Conduct, Complaints and Appeals, University of Birmingham

Webinar: Support for Staff Handling Sensitive Cases

This webinar delves into practical approaches to staff resilience when it comes to handling sensitive cases, whether that be investigators and caseworkers, or academic staff sitting on Committees or receiving difficult disclosures from students.

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