Webinar: Reducing Workload Collaboratively Across HE Professional Services
Understand why workload projects fail, explore how to lead a collaborative approach to reducing workload and assess the main offenders of needless complexity.
Webinar: Developing Leadership Skills in Employability
This webinar will introduce the various elements that can potentially lead to more effective collaboration and impactful leadership of this agenda, as well as providing practical insight into the journey Manchester Met has been on over the last five years.
Webinar: Building Inclusive Employability across the Whole Student Experience
This webinar will introduce practical strategies through which universities and HE professionals can take an inclusive approach to employability development, via their own practice as well as through collaborative working across the university environment.
Webinar: What Is Student Belonging in Practice?
In this webinar, Conor will draw from his extensive experience in the field of student engagement including sharing insights from his current research with student representatives on student attendance post-COVID-19 and from his recently published RAISE Student Belonging Good Practice Guide.
Webinar: Curriculum, Culture and Community - A Foundational Framework to Reduce the Awarding Gap at the University of Southampton
Student panellists discuss a co-creation initiative at the University of Southampton which works towards tacking the awarding gap for black students.
Webinar: Grit Breakthrough Programmes - The Power of Coaching
A webinar exploring the benefits and practicalities of adopting a coaching approach for higher education professionals from the CEO of Grit Breakthrough Programmes. An essential watch for any practitioner seeking to enhance student experience and outcomes.
Webinar: We Need Jungle, I’m Afraid - How to Maximise Opportunities for Your Brand’s Exposure, When It (Accidentally) Finds Itself at the Heart of a Viral Social Media Craze
If you find that you are at the heart of a social media trend, what should you do? This session explores a recent case study from Bath Spa University.
Webinar: Developing Your Peer Learning Practice to Enhance Education Experience
This session sets out why peer learning is a transformative strategy for educational enhancement, fostering collaboration, and building a resilient learning community.
On Demand: Public Affairs in Higher Education 2024: Reputation, Engagement and Influence in Election Year
Watch our Public Affairs in HE 2024 event live on 29th February as a premium member.
Webinar: Support for Staff Handling Sensitive Cases
This webinar delves into practical approaches to staff resilience when it comes to handling sensitive cases, whether that be investigators and caseworkers, or academic staff sitting on Committees or receiving difficult disclosures from students.
Webinar: Small and Specialist Providers - Building Transparency and Accountability in Complaint Handling
Explore the distinct challenges and solutions for small and specialist institutions in demonstrating fair review and investigation processes.
Webinar: The Student as Consumer - Managing Value for Money Expectations in Higher Education
A panel of experts discuss the student as consumer model and how universities can ensure value for money in higher education.
Webinar: AI - Short Term Recruitment Win or Long-Term Salvation for Higher Education?
AI has the potential to help turn the tide by inspiring the next generation to make more informed decisions about their educational and career journeys. Simon Pride argues that marketers need to resist the short-term recruitment pressure and instead focus attention upstream.
Webinar: Hyperpersonalisation - The Route to a Real AI-Led Engagement Model with Prospective Students
This panel discussion explores how the use of hyper-personalisation in HE marketing campaigns can support AI-led engagement with prospective students.
Webinar: A Toolkit for Investigations of Student Sexual Misconduct
Examine new approaches to responses on student sexual misconduct and explore key learning points from the toolkit, as well as ideas on training those involved in investigations.
Webinar: Unprecedented Demand and Limited Resources - Enhancing Internal Processes on Complex Case Management
What does an efficient and responsive case management team look like when handling growing volumes of complex cases? This session explores practical approaches on team structure, management, student engagement and reporting.
Webinar: 5 Action Points for Your Complaints Team - Lessons from OIA Cases
Walk through a series of OIA case summaries, examine the core reasons for escalation, how complaint management could have been enhanced and core solutions on complaint resolution.
Webinar: Embedding the Student Voice - How Can Complaint Management Teams Work More Effectively with Student Representatives?
How can university complaints handling teams work more effectively with student representatives?
Webinar: Student Misconduct and Non-Academic Discipline - Building Trust and Transparency in Investigations
How can universities build trust and transparency in student misconduct investigations?
Webinar: Harnessing Generative AI Tools Safely, Ethically and Effectively in Marketing and Communications – Insights from the University of Cambridge AI Working Group
Discover how you can use generative AI safely, ethically and effectively in marketing and communications with insights from the University of Cambridge’s AI Working Group.